MyBookie.Ag Online Betting Bonuses
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PAYOUT PROCESSING TIME All of their payout methods have a two day processing time according to the timeframes listed on their cashier page. They are hitting these marks when it comes to cryptocurrency payouts. In most cases, Bitcoin and Litecoin payouts are processed and already to players less than 24 hours. Checks and bank wires take about a week.
GAINING A BETTER REPUTATION
MyBookie.ag has only been in the industry a short time, but they are turning into a viable option for Americans in offshore betting markets. They've had a few complaints, but all found solutions in a timely matter and all players paid in full. They have excellent software, and their list of markets is large.
MyBookie.Ag Online Betting Bonuses
Use promo code: FREDDY for 100% bonus or click the banner below.
Esports coverage
If you missed it in the list above, MyBookie offers action on esports in their online sportsbook. Based on the immense popularity of esports in the betting world at the moment, we're glad to see that they are not missing out. For those of you that have yet to try betting on esports action, you might want to check it out.
At MyBookie, you can bet on the four of the most prominent esports games out there. You can select to bet on Overwatch, DOTA 2, Starcraft 2, and LOL. This size of esports gaming selection is a bit larger than we tend to see from other online sportsbooks that offer esports action. Our only suggested addition to their lineup of games would be CS:GO.
Once you click into the esports betting section, you're instantly transported to a landing page that has the look and feel of popular esports games. We've included a screenshot below to help give you an idea of what we're talking about. In the backdrop, MyBookie uses images from some of the top games. Their rotating banner highlights some of the games that you can bet on at MyBookie. One of our favorite touches of this section is their esports betting news section located on the right-hand side of the page. Here, MyBookie does an excellent job of helping keep their esports betting clients informed with the latest and greatest information from the industry.
Customer Service
To close things out, we took some time to check out the customer service that MyBookie provides their clients. We always make sure to investigate customer service on any site that we review as excellent customer service is vital. Without it, you might have a hard time getting answers and aid when you have a question or issue pop up.
Luckily, MyBookie seems to be on point when it comes to customer service. One of the cool things about their support is that they provide their clients with three different ways to reach their support team. Clients can choose between web contact form, telephone, or live chat support. We'll give you the scoop on each one of these options below.
Up first, let's chat about their web contact form option. Using this method, you can send their team a message directly from their website. What's nice about this option is that you don't have to go to your email provider to send the message. It's much faster just to send it while you're there on the site. Once you submit the web form, one of their customer service agents will get back to you via your email account.
We tested out their web contact form during our in-depth site review. On several different occasions, we filled out their web form with questions that we had. We were pleased with the quality of the replies that we received as well as the response time from their team. On average, we had an answer to all messages in under 12 hours. To access the web contact form, just click on the contact us link at the bottom of any webpage.
Next, we tested out their telephone customer service support. To do this, we made sure to call their support center many different times. When we called in, we wanted to see how quickly we were connected to an agent and how excellent the service was that we received. We're happy to report that on all occasions, we were joined to agents very quickly and we got top-notch help from their team.
If you want to contact their team via the telephone, you have a few different phone numbers that you can use. For your reference, we've gone ahead and listed the phone numbers below. One thing that we like about MyBookie is that they have numbers for different departments so that you can get connected with the right team faster than you would if you called into a general number.
Toll-Free Customer Service: 844-866-2327
Toll-Free Wagering Support: 844-877-2387
General Inquiries: 859-823-5139
There's one other contact method that you can use to reach the customer service team at MyBookie. That option is their live chat. Using this functionality, you can chat with their support team directly from the website. For us, we love using live chat since it tends to help get answers very quickly.
During our review, we utilized live chat a ton on MyBookie to help us get easy questions answered. We were highly impressed with the fact that we were nearly instantly connected with a support agent every time that we used the service. If you'd like to use the live chat functionality on MyBookie, merely look for the live chat prompt in the bottom left-hand corner of any webpage.
As a whole, we're super pleased with the customer service offered by MyBookie. Thanks to their three different contact methods, clients should be able to connect with their team easily. In addition, MyBookie seems to have staffed their customer service team with amazing agents that are genuinely interested in making sure that they have answered their clients' questions and concerns. Based on our experience with the customer service at MyBookie, we have no reason to doubt that you'll not have a quality experience working with their team.
